Moveworks is an AI assistant platform that helps employees get things done at work in just a few seconds they can simply ask for help, and the assistant will find answers and complete tasks across tools like IT, HR, and finance systems. It uses agentic AI with a powerful Reasoning Engine and multiple LLMs to understand questions, plan the steps, and then actually take action, like resetting passwords, creating tickets, or looking up policies, all without complex setup. The assistant works 24/7, supports 100+ languages, connects to hundreds of enterprise apps, and is trusted by 350+ large companies around the world, including big global brands. With strong focus on security and compliance, plus its recent acquisition agreement with ServiceNow, Moveworks is becoming one of the most important platforms for AI-powered employee support and productivity.
Summary
| Foundation Year | 2016 |
| Country | 🇺🇸 United States |
| Founders | Bhavin Shah, Vaibhav Nivargi, Varun Singh, Jiang Chen |
| Tier | Paid Only |
| Platforms | Web Browsers |
| AI Features | Agent Studio, AI Agent, AI and automation, AI Assistant, AI Summarizer, Employee Experience Insights, Productivity Boost, Quick GPT |
| Pricing From | N/A |
| Support | Yes (Email) |
| Best Used For | AI Agent and Automation |
| Affiliate Program | Yes |
| White Label | No |
| API | No |
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Description
Features
- AI Assistant
- Enterprise Search
- Agent Studio
- Service Management
- Employee Experience Insights
- Knowledge Studio
- Productivity Boost
- Quick GPT
- Brief Me: AI Summarizer
Free Plan & Pricing
No free plan/trial available for Moveworks
Refund Policy
5 Ratings
[4.6/5]
[N/A]
5app.ai Rating
[N/A]
AI Review
[4.6/5]
Moveworks is praised for its quick and accurate AI-powered help desk solutions, significantly reducing workload and improving efficiency. Users appreciate its ease of use, strong customer support, and integration with workplace tools like Slack. It streamlines IT tasks like password resets with fast, effective responses. However, some employee reviews suggest mixed internal culture experiences.
Sources:- Softwarefinder.com, G2.com, Aws.amazon.com, Featuredcustomers.com
Our Expert's Opinion
[4.4/5]
After trying Moveworks and comparing it with other AI assistants I’ve used, I feel it is a very smooth and fast tool for common IT and HR tasks, especially inside Slack or Teams, where it feels natural to just type a question and get help. I like that it can reset passwords, open tickets, and search across many systems without me jumping between apps, and when it works well it really saves time and reduces frustration. But it is clearly a product made for big companies, so it feels heavy and complex at times, and I can see that setup and tuning would need strong admin support. Sometimes the bot gives answers that are a bit generic or fails on unusual requests, so it is not perfect, and the whole thing looks like it could be expensive for smaller teams. Overall, I see Moveworks as a powerful workplace assistant, but not a magic fix it works best if your internal tools and processes are already in good shape.
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