Summary
Foundation Year | 2007 |
Country | 🇺🇸 United States |
Founders | David A. Steinberg, John Sculley |
Tier | Paid Only |
Platforms | Web Browsers |
AI Features | Customer Acquisition, Customer Growth, Email Marketing, Omnichannel Marketing |
Pricing From | N/A |
Support | Yes |
Best Used For | Email Marketing and Marketing |
Affiliate Program | No |
White Label | No |
API | No |
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Description
Features
- Data Management
- Messaging
- Activation
- Customer Acquisition
- Customer Growth
- Customer Retention
- Omnichannel Marketing
- Data & Identity
- Agile Intelligence
Free Plan & Pricing
No free plan/trial available for Zeta Global
Refund Policy
5 Ratings
[3.5/5]
[N/A]
5app.ai Rating
[N/A]
AI Review
[1.5/5]
Zeta Global has received mostly negative reviews. Many users have reported issues with customer service, account management, and technical problems. Some users have experienced difficulties with activating debit cards, logging into the app, and receiving payments. The platform has been criticized for its slow response times and lack of attention to specific user needs. While some users appreciate the platform's features, such as email marketing management and data integration, the overall experience is marred by technical issues and poor customer support. Additionally, there have been concerns about the platform's reliability and the high price level, which has led to a low overall satisfaction rating.
Last Fetched Date: November 12, 2024, 11:51 amOur Expert's Opinion
[4.2/5]
After testing Zeta Global, I found it to be a powerful tool with strong AI capabilities that help track and engage customers across channels. The platform combines data management, messaging, and activation in one place, making it convenient for creating personalized marketing. Compared to other tools, Zeta’s data insights and customer targeting are impressive, and the integration of LiveIntent adds value, especially for mobile. However, the platform can be a bit overwhelming for beginners due to its range of features and analytics options, which may take time to learn. Also, while it simplifies many marketing processes, the setup and customization can feel a bit complex. Overall, Zeta Global is a robust choice for experienced marketers looking for advanced features.
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