Summary
| Foundation Year | 1995 |
| Country | 🇺🇸 United States |
| Founders | Robert LoCascio |
| Tier | Paid Only |
| Platforms | API, Web Browsers |
| AI Features | Agent Bot, AI Chat, AI Chatbot |
| Pricing From | N/A |
| Support | Yes |
| Best Used For | Chatbot Service |
| Affiliate Program | No |
| White Label | No |
| API | Yes |
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Description
Features
- Digital Transformation
- Conversational Cloud
- Generative AI
- Voice to Digital Solutions
- Conversational Intelligence & Insights
- Integrations
- AI chatbots
- Conversational AI
- Messaging Channels
Free Plan & Pricing
No free plan/trial available for LivePerson AI
Refund Policy
5 Ratings
[4.2/5]
[1.4/5]
5app.ai Rating
[N/A]
AI Review
[4/5]
LivePerson is a powerful AI-driven chat and messaging platform that centralizes customer communications and supports automated plus live chats. It is intuitive and helps improve response speed during busy times, though setup can be complex.
Sources:- G2.com, Smbguide.com, Liveperson.knoji.com
Our Expert's Opinion
[4/5]
After trying LivePerson, I found it does a solid job helping businesses handle customer chats across different platforms. It makes conversations feel smooth, especially with AI that can guess what a customer might need. However, sometimes the AI seems a bit off, giving replies that don’t quite match the question, which can make things confusing. It’s great that it lets businesses use both chatbots and real people, but setting up the system isn’t as easy as some other tools. You need a bit of training to get it working well, and the costs can be higher than other options. It’s powerful, but for smaller businesses or new users, the setup can be a little overwhelming.
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