Aisera’s AI Voice Assistant

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Summary

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Foundation Year2017
Country🇺🇸 United States
FoundersMuddu Sudhakar, Christos Tryfonas
TierPaid Only
PlatformsWeb Browsers
AI FeaturesAI Copilot, AI Voice Assistant, AI Voice Bot, Generative AI, Integration
Pricing FromN/A
SupportYes
Best Used ForAI Voice Assistant
Affiliate ProgramNo
White LabelNo
APINo

Description

Aisera’s AI Voice Assistant is a smart tool that helps businesses provide better customer service. It can answer calls, solve problems, and guide customers 24/7 with natural, human-like conversations. This assistant can handle simple questions, save time, and reduce costs by automating repetitive tasks. For complex issues, it smoothly transfers calls to live agents without losing any context. It also works across different channels like SMS and messaging, and supports multiple languages to help customers in their preferred language. With real-time analytics and seamless integration with existing systems, it boosts agent productivity and ensures customers get quick, accurate support.

Features

  • AiseraGPT
  • AI Copilot
  • AI Search
  • Agent Assist
  • AI Voice Bot
  • Gen AI Platform
  • AI Service Desk
  • AI Customer Service
  • AIOps

Free Plan & Pricing

Free Tier

No free plan/trial available for Aisera’s AI Voice Assistant
Paid Plans
Plan
Aisera's AI Voice Assistant did not provided any information about their paid plans. To know more contact Aisera.
Refund Policy
Aisera's AI Voice Assistant did not provided any information about their refund policy.

5 Ratings

[4.5/5]

[N/A]

5app.ai Rating

[N/A]

AI Review

[4/5]

Aisera.com has received generally positive reviews from customers. The platform is praised for its ability to improve customer service and reduce support costs. For instance, Reputation, a company with 116,000 users, achieved a 60% auto-resolution rate and saved over 10.6k agent hours by using Aisera's Generative AI technology[1]. Customers also appreciate the robust feature set and reliability of Aisera's solutions, which have become indispensable tools for their teams[2]. However, there is only one review available on Reviews.io, which gives Aisera a 4.0 rating based on one review. The reviewer found the platform helpful but noted that there is limited information available on the site[5]. Overall, Aisera is seen as a valuable tool for enhancing productivity and reducing costs, but more reviews would provide a fuller picture of its effectiveness.

Last Fetched Date: December 23, 2024, 8:55 am
Our Expert's Opinion

[4/5]

After trying Aisera's AI Voice Assistant, I found it to be very helpful for handling simple questions and saving time. It has a natural voice and works well in multiple languages, which is great. However, compared to similar apps I've used, it sometimes struggled with more complicated requests and needed to transfer to a live agent sooner than expected. The integration with other channels like SMS is a nice feature, but setting it up felt a bit tricky. Overall, it’s a solid tool for basic tasks, but there’s room for improvement in handling complex situations and making setup easier.

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