Summary
Foundation Year | 2012 |
Country | 🇦🇷 Argentina |
Founders | Martín Frascaroli |
Tier | Paid |
Platforms | Web Browsers |
AI Features | Agent Bot, AI Chatbot, Appointment Scheduling, Conversational AI, Human Bot, Integration |
Pricing From | N/A |
Support | Yes |
Best Used For | Chatbot Assistance |
Affiliate Program | No |
White Label | No |
API | No |
Gallery
Description
Features
- AgentBot
- Live
- Engage
- Studio
- Voice
- Help
- Video Conversational AI
- Appointment Scheduling
Free Plan & Pricing
No free plan/trial available for Aivo
Refund Policy
5 Ratings
[4.5/5]
[3.7/5]
5app.ai Rating
[5/5]
AI Review
[4.3/5]
**** Aivo has generally positive reviews across various platforms. On G2, Aivo is ranked as a Leader in the Chatbots category with a score of 4.5 out of 5, indicating high customer satisfaction and market presence. Users praise Aivo for its ease of use, effective implementation, and high-quality support. However, some reviews on Capterra mention the initial setup process can be complex, but overall, users find Aivo's solutions efficient and helpful in improving customer experience. Employee reviews on Glassdoor show an overall rating of 3.9 out of 5, with many employees recommending the company, highlighting its supportive work environment and commitment to customer service. Overall, Aivo is recognized for its strong customer service and AI-driven solutions, making it a reliable choice for companies seeking to enhance their customer interactions.
Last Fetched Date: November 5, 2024, 2:12 pmOur Expert's Opinion
[4.2/5]
After testing Aivo, I found it offers a strong, easy-to-use solution for customer service with AI, especially with features like AgentBot for automated conversations and Engage for WhatsApp campaigns. It’s impressive how smoothly Aivo handles multiple channels, so customer queries come through in one place, which saves a lot of time. However, I noticed that setup can be complex for new users, as it requires some technical knowledge, especially with their Studio tool for custom integrations. Additionally, while the generative AI responses are helpful, they sometimes feel a bit too scripted. Overall, it’s a solid platform, but a bit more flexibility and ease for beginners would make it even better.
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User Reviews - 1 review
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