Summary
| Foundation Year | 2014 |
| Country | 🇺🇸 United States |
| Founders | Amazon |
| Tier | N/A |
| Platforms | Android App, API, Desktop App, iOS App, MacOS App, Web Browsers |
| AI Features | Answering Questions, Basic Web Searches, Natural Language Understanding (NLU), Text-to-Speech Conversion, Voice Recognition |
| Pricing From | N/A |
| Support | Yes |
| Best Used For | AI Voice Assistant |
| Affiliate Program | No |
| White Label | No |
| API | Yes |
Gallery
Description
Features
- Voice Recognition
- Natural Language Understanding (NLU)
- Custom Skills (via Alexa Skills Kit)
- Smart Home Integration
- Multi-Room Audio
- Reminders, Alarms, and Timers
- Music Streaming Integration
- Weather Updates
- News Briefs
- Shopping Lists and Orders
- Hands-Free Calling and Messaging
- Routines and Automation
- Multi-Language Support
- Alexa Guard (Home Security)
- Drop-In Intercom
- Third-Party App Integration
- IoT Device Control (via Alexa Connect Kit)
- Calendar and Email Integration
- Games and Entertainment
- Skills Monetization Options
Free Plan & Pricing
No paid plan available for Amazon Alexa
Refund Policy
5 Ratings
[4.1/5]
[2.5/5]
5app.ai Rating
[N/A]
AI Review
[2.2/5]
Alexa.com has received mostly negative reviews from customers. The website has a 2.1-star rating based on 31 customer reviews on PissedConsumer, with 29% of users likely to recommend it to a friend or colleague. Consumers are generally dissatisfied with the service, citing issues such as high price levels, poor customer service, and difficulties in canceling subscriptions. Many users have reported problems with the website's functionality, including dead stops and unresponsive features. Additionally, some reviewers have mentioned inaccuracies in the analytics provided by Alexa, which can be misleading for users. Overall, while some users find the analytics tools valuable, the service is marred by significant customer service issues and technical problems[1][4].
Last Fetched Date: December 20, 2024, 8:40 amOur Expert's Opinion
[4.5/5]
After using Amazon Alexa, I found it to be very helpful for everyday tasks like setting reminders, playing music, and controlling smart home devices. It’s easy to use, and the voice recognition works well most of the time. However, sometimes Alexa misunderstands questions, especially if they are worded differently, which can be frustrating. Also, some features like music streaming or advanced smart home controls require subscriptions or extra devices, making it less useful if you want everything for free. Compared to similar apps, Alexa feels polished and reliable, but it could improve in understanding more complex or casual conversations. Overall, it’s a good assistant, but not perfect.
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