Botpress is a powerful but easy-to-use platform for building smart AI chatbots and agents. You don’t need to be a coder thanks to its visual drag-and-drop interface you can sketch conversation flows like drawing a flowchart. At the same time, if you are a developer you can dig deeper connect to databases, add custom logic, or plug in any Large-Language Model (LLM) you like. Botpress works across many channels (web, messaging apps, voice), understands user intent using built-in natural-language understanding (NLU), remembers context across steps, and can even pull data from external systems. That makes it great for things like customer support, internal workflows (HR/IT help), knowledge-base Q&A, or any task where you want a chatbot or AI assistant that’s smart, flexible and under your control all this while letting you start for free.
Summary
| Foundation Year | 2017 |
| Country | 🇨🇦 Canada |
| Founders | Sylvain Perron, Justin Watson |
| Tier | Freemium, Paid |
| Platforms | API, Web Browsers |
| AI Features | AI Agent, AI Analytics, AI and automation, API, Custom AI Agent Creation, Custom Model Training, Custom Personality, Customer Support, Multi-Agent Mode |
| Pricing From | $67 Per Month |
| Support | Yes (Email) |
| Best Used For | AI Agent and Automation |
| Affiliate Program | Yes |
| White Label | No |
| API | Yes |
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Description
Features
- Visual drag-and-drop flow builder
- Support for multiple languages / multilingual conversations
- Integration with external systems and APIs (knowledge bases, CRMs, databases, etc.)
- Built-in NLU / NLP engine (intent recognition, entity extraction)
- Stateful conversations persistent context and memory across multi-turn chats
- Ability to store and manage structured data via internal “Tables” (for user data, records etc.)
- Open-source & extensible modular architecture (custom modules, plugins, code actions)
- Deployment flexibility on-premises, cloud, or hybrid deployment options
- Built-in analytics and conversation-performance tracking (metrics, bottlenecks, user journeys)
- Support for autonomous AI agents: combining LLM-powered generation with structured logic and workflows (autonomous engine + tool integration)
Free Plan & Pricing
Refund Policy
5 Ratings
[4.5/5]
[N/A]
5app.ai Rating
[N/A]
AI Review
[4.5/5]
Botpress is highly regarded for its customizable chatbot flows, strong AI features, and multichannel support. Users appreciate its visual flow builder, open-source flexibility, and active community. However, some mention a steep learning curve and occasional issues with updates or reliability.
Sources:- Chatimize.com, G2.com, Capterra.com, Gptbots.ai, Botpress.tenereteam.com
Our Expert's Opinion
[4/5]
I tried Botpress and I like that it gives a lot of control: you can build a flexible chatbot with visual flows or deep-code customization, connect to your data, and deploy across many channels which makes it powerful and adaptable. But it is not always smooth: there is a steep learning curve, especially if you’re not technical or want advanced features setup and integrations can feel complex and confusing. Sometimes documentation feels thin and some standard parts (like analytics or live-chat) are only good with paid plans. Overall it’s a strong tool for developers and teams that need control, but maybe a bit heavy for people wanting quick, simple bots.
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