Summary
| Foundation Year | 2023 |
| Country | 🇺🇸 United States |
| Founders | Writesonic |
| Tier | Free Trial, Paid |
| Platforms | API, Web Browsers |
| AI Features | AI Chatbot, AI Knowledge Base, API, Website scanning |
| Pricing From | $16 Per Month |
| Support | Yes (Email) |
| Best Used For | AI Knowledge Base, AI Chatbot |
| Affiliate Program | No |
| White Label | No |
| API | Yes |
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Description
Features
- Website scanning (auto-training from site/help center)
- Knowledge base source uploads (files + links)
- Website embed widget (embeddable code)
- Auto-sync data from sources
- Advanced branding options
- Human handoff (live agent / ticket handoff)
- Advanced AI analytics / workspace stats
- REST API access
- Slack integration
- Zendesk integration
Free Plan & Pricing
Refund Policy
5 Ratings
[4.6/5]
[N/A]
5app.ai Rating
[N/A]
AI Review
[4/5]
Users generally find Botsonic easy to set up and effective for basic customer chat workflows, though advanced features and higher message volumes often require paid tiers.
Sources:- Capterra.com, G2.com, Pagergpt.ai
Our Expert's Opinion
[4.6/5]
After testing Botsonic, it felt like a fast way to put a no-code AI chatbot on a website, because it can scan your site or use files and help-center content to learn your answers, and the setup is simple compared to many similar tools. I also liked that it has branding, integrations, analytics, and even a REST API, so it can grow with a real project. But it is not perfect: the quality of answers depends a lot on how clean your knowledge base is, so you still need to review and update it, and the pricing can feel tight when you hit message limits or need extra characters and add-ons. It also has some features (like handoff/integrations) that may depend on your plan, so you might notice a bigger cost jump as you scale.
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