Chatfuel AI

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Summary

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Foundation Year2015
Country🇺🇸 United States
FoundersDmitry Dumik, Artem Ptashnik
TierFree Trial, Paid
PlatformsAndroid App, API, iOS App, Web Browsers
AI FeaturesAgent Bot, AI Chatbot, AI Lead Generation, Chat Agent, Integration
Pricing From$66.34 Per Month
SupportYes
Best Used ForAI Chatbot Service, AI Chatbot Building
Affiliate ProgramNo
White LabelNo
APIYes

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Chatfuel AI App Pricing
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Chatfuel AI App Pricing
Chatfuel-AI-App-Lead-Generation
Chatfuel-AI-App-Jason-Request
Chatfuel-AI-App-Homepage

Description

Chatfuel is an AI-powered chatbot platform that helps businesses connect with customers on WhatsApp, Facebook, Instagram, and websites. With features like Fuely, an AI agent that works 24/7 without burnout, Chatfuel can handle bookings, FAQs, product recommendations, and more. Businesses can boost sales through smart re-engagement, abandoned cart messages, and personalized recommendations. By integrating with tools like Stripe, Google Sheets, and HubSpot, Chatfuel ensures seamless operations and smooth customer interactions. Plus, with industry-leading uptime, GDPR compliance, and reliable support, Chatfuel offers a secure, efficient solution to automate and enhance customer service.

Features

  • AI-powered chatbots
  • Drag-and-drop flow builder
  • Pre-built templates
  • Integrations with tools like Google Sheets, Shopify, and ChatGPT
  • Customizable design
  • Analytics and insights
  • Live chat with shared inbox and mobile app
  • Audience segmentation
  • A/B testing
  • Re-engagement messages
  • Support for multiple channels

Free Plan & Pricing

Free Tier
Free Trial
Limited Access
Paid Plans
AI Business Assistant ($66.34 Per Month)
AI that responds to your clients across all channels, 24/7
Smart assistant in your pocket — daily briefings, reminders, and business tips
Smart booking with slot suggestions and auto-confirm
Calendar with automatic reminders
CRM with contacts and history
Your personal Success Manager for setup and ongoing support
Check Pricing On Chatfuel AI website
Refund Policy
Chatfuel offers refund only if you request within 30 days of subscription purchase.

5 Ratings

[4.5/5]

[3/5]

5app.ai Rating

[N/A]

AI Review

[4.3/5]

Chatfuel receives positive reviews for its user-friendly drag-and-drop interface, quick setup without coding, and strong support for Facebook Messenger, Instagram, and WhatsApp chatbots. Users praise its ease of use, integrations like Zapier and ChatGPT, and affordable pricing starting at $20/month. Some note limitations in customer support quality, channel options, and advanced AI features.
Sources:- Producthunt.com, Softwareadvice.com, Themarketingagency.ca, G2.com

Last Fetched Date: May 1, 2026, 4:59 am
Our Expert's Opinion

[4/5]

After trying Chatfuel, I found it to be a solid choice for building chatbots, especially with its simple drag-and-drop builder and useful templates. It connects well with other tools like Google Sheets and Shopify, which helps streamline work. However, I noticed the customization options can feel a bit limited compared to other apps, and it took a little time to get used to the interface. The AI does a good job with customer interactions, but sometimes it misses on complex queries, which may need manual tweaking. Overall, Chatfuel is reliable and user-friendly, but there's room for improvement in flexibility and advanced AI handling.

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