Summary
| Foundation Year | 2015 |
| Country | 🇺🇸 United States |
| Founders | Dmitry Dumik, Artem Ptashnik |
| Tier | Free Trial, Paid |
| Platforms | Android App, API, iOS App, Web Browsers |
| AI Features | Agent Bot, AI Chatbot, AI Lead Generation, Chat Agent, Integration |
| Pricing From | $10.07 Per Month |
| Support | Yes |
| Best Used For | AI Chatbot Service, AI Chatbot Building |
| Affiliate Program | No |
| White Label | No |
| API | Yes |
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Description
Features
- AI-powered chatbots
- Drag-and-drop flow builder
- Pre-built templates
- Integrations with tools like Google Sheets, Shopify, and ChatGPT
- Customizable design
- Analytics and insights
- Live chat with shared inbox and mobile app
- Audience segmentation
- A/B testing
- Re-engagement messages
- Support for multiple channels
Free Plan & Pricing
Refund Policy
5 Ratings
[4.5/5]
[3/5]
5app.ai Rating
[N/A]
AI Review
[4/5]
**Star Rating: 4/5** Chatfuel is generally well-regarded for its ease of use and versatility. Many users appreciate its simple interface, which makes it accessible even for those without prior knowledge in chatbot development. The platform supports integration with popular social media channels like WhatsApp, Facebook, and Instagram, allowing businesses to connect with their target audience through preferred channels of communication. Users praise its ability to manage a plethora of incoming communications and direct people before needing to talk to a representative. However, some users find the pricing scheme to be a bit sketchy, requiring manual monitoring to avoid high charges, and there are limitations in the free version, such as the inability to edit, save, and export user data. Additionally, some users mention that the AI's NLP capabilities can be limited, leading to occasional misrecognitions of user inputs. Despite these minor drawbacks, Chatfuel is considered a reliable tool for creating initial bots and is worth exploring, especially for its customer support and ongoing upgrades.
Last Fetched Date: November 8, 2024, 2:13 pmOur Expert's Opinion
[4/5]
After trying Chatfuel, I found it to be a solid choice for building chatbots, especially with its simple drag-and-drop builder and useful templates. It connects well with other tools like Google Sheets and Shopify, which helps streamline work. However, I noticed the customization options can feel a bit limited compared to other apps, and it took a little time to get used to the interface. The AI does a good job with customer interactions, but sometimes it misses on complex queries, which may need manual tweaking. Overall, Chatfuel is reliable and user-friendly, but there's room for improvement in flexibility and advanced AI handling.
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