Summary
| Foundation Year | 2023 |
| Country | 🇺🇸 United States |
| Founders | Alden Do Rosario |
| Tier | Free Trial, Paid |
| Platforms | API, Web Browsers |
| AI Features | AI Chatbot, AI Knowledge Base, API, Integration, Retrieval Augmented Generation, Website Widget, White Label Editor |
| Pricing From | $99 Per Month |
| Support | Yes (Email) |
| Best Used For | AI Knowledge Base, AI Chatbot |
| Affiliate Program | Yes |
| White Label | Yes |
| API | Yes |
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Description
Features
- Auto-sync website content
- Source citations
- RAG API access
- Website embedding
- Live chat widget
- White-label branding removal
- 1,400+ document format support
- 100+ data source integrations
- Slack integration
- Model-provider failover (uptime fallback)
Free Plan & Pricing
Refund Policy
5 Ratings
[4/5]
[4.2/5]
5app.ai Rating
[N/A]
AI Review
[3.8/5]
CustomGPT.ai receives mixed reviews: users praise its easy no-code setup, accurate responses without hallucinations, multilingual support, and strong customer service features. However, some criticize reliability issues, high pricing without a free plan, and limitations for complex support tasks.
Sources:- Fritz.ai, Producthunt.com, Capterra.com, Eesel.ai, Customgpt.ai
Our Expert's Opinion
[3.9/5]
After testing CustomGPT.ai like I test other “chatbot from your data” tools, it feels fast to set up and easy to deploy, and I like that it can embed on a site, work as a live chat widget, and even run inside Slack for team questions. The RAG API and Python SDK are useful if you want more control, and the Auto-sync feature is great when your website changes often. But it is not perfect: the price jumps a lot if you need Premium features like auto-sync or white-label, and some users still mention reliability and “it needs improvement” in reviews, so you should test real questions and clean your content before trusting it fully.
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