Summary

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Foundation Year2024
Country🇺🇸 United States
FoundersAaron Edwards
TierFreemium, Paid
PlatformsAPI, Web Browsers
AI FeaturesAI Analytics, AI and automation, AI Chatbot, AI Knowledge Base, Multi-Source Data Training
Pricing From$49 Per Month
SupportYes (Email)
Best Used ForAI Knowledge Base, AI Chatbot
Affiliate ProgramYes
White LabelNo
APIYes

Description

DocsBot.ai is a powerful AI-powered platform that lets you turn your own documents, help articles, FAQs, and other content into a smart chatbot assistant that can answer questions instantly and accurately. It connects to your existing content like internal files, support docs, or website pages and trains an AI to give real answers based on that information, so users don’t have to search manually. You can set it up without coding, embed it on your site, and use it for customer support, internal knowledge access, or team help all working 24/7 to boost efficiency and reduce support load. DocsBot works with many content sources and integrates easily with apps you already use, making support and knowledge sharing faster and smarter.

Features

  • Custom AI Chatbot Creation
  • AI Knowledge Base
  • Multi-Source Data Training (37+ source types)
  • 24/7 AI-Powered Customer Support
  • Seamless Integrations (Zapier, Helpdesk tools, etc.)
  • Embeddable Chat Widget
  • Multilingual Support
  • Advanced Analytics & Usage Insights
  • Automatic Content Updates
  • API Access & Developer Integrations
  • No-Code Bot Setup and Deployment

Free Plan & Pricing

Free Tier
Free
1 DocsBots
50 Source Pages
100 Messages / month
1 Team users
Basic source types
Paid Plans
Personal ($49 Per Month)
3 DocsBots
Source Pages: 5k
Messages / month: 5k
1 Team users
Zapier/Workflow automations
Slack integration
Basic analytics
GPT-5 support
Premium embedding models
Context boost
Chat with images
Chat history
5x daily free tool usage
Paid source types
Standard ($149 Per Month)
10 DocsBots
Source Pages: 15k
Messages / month: 15k
5 Deep research tasks / month
5 Team users
Help Scout integration
MCP server
Conversation analytics
Question analytics
Conversation summaries & insights
Escalation ticket creation
Screenshots in widgets/Help Scout
Ticket source types
Train from images in HTML/Markdown
Business ($499 Per Month)
100 DocsBots
Source Pages: 100k
Messages / month: 100k
25 Deep research tasks / month
10 Team users
Conversation topic reports
Conversation sentiment analysis
AI question reports
Unbranded chat widgets
Rate limiting
Priority support
SOC 2 Type II
GDPR compliance
Standard DPA
Refund Policy
DocsBot offers a 14-day money-back guarantee after signing up you can request a refund within this period, but it’s available only once per person or entity and you lose access to the service and data immediately after the refund.

5 Ratings

[4/5]

[N/A]

5app.ai Rating

[N/A]

AI Review

[4.5/5]

DocsBot AI is a versatile AI documentation assistant that excels at creating custom chatbots trained on your own documents and content. Users praise its user-friendly interface, easy setup requiring no coding, and ability to handle customer support efficiently by providing accurate answers with citations. The platform supports multiple document formats and integrates well with existing workflows. However, its AI humanizer feature struggles to bypass advanced AI detectors, and pricing tiers can jump significantly between plans. Best suited for growing businesses and technical industries with existing documentation.
Sources:- Brightseotools.com, Producthunt.com, Undetectable.ai, Originality.ai

Last Fetched Date: December 22, 2025, 5:13 am
Our Expert's Opinion

[4.3/5]

After trying DocsBot AI and comparing it with other chatbot and knowledge-base tools, I find it useful but not perfect. It does a good job of turning your own documents into a smart chatbot with answers based on your content, and setup is simpler than many other apps I’ve used, which is nice for teams without engineers. The interface feels clear and the bot works fast on basic queries. However, I also noticed that some advanced customization feels limited unless you move to higher paid plans, and smaller teams might find the cost a bit high compared with other options. The replies are usually accurate, but occasionally the bot needs manual fine-tuning when the documentation isn’t super organized, which takes extra effort. Compared to alternatives that include more built-in analytics or cheaper tiers, DocsBot is solid but not radically better it’s great if you want ease of use and strong integration, but not perfect for every budget or use case.

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