Summary

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Foundation Year2014
Country🏴󠁧󠁢󠁥󠁮󠁧󠁿 England
FoundersJohn Jackson
TierFree Trial, Freemium, Paid
PlatformsWeb Browsers
AI FeaturesAI Chatbot, Integration, Lead Filter, Live Chat, Virtual Support
Pricing From$25 Per Month
SupportYes (Email)
Best Used ForChatbot Service and Chatbot Creation
Affiliate ProgramYes
White LabelNo
APINo

Description

Flow XO is an AI-powered chatbot platform designed to help businesses boost lead generation, enhance customer support, and streamline scheduling with ease. With Flow XO, you can create chatbots that automate customer interactions on multiple channels like websites, Messenger, WhatsApp, and more. These bots can qualify leads, answer common questions, sync with knowledge bases, and even schedule meetings, making them incredibly helpful for reducing call volume and improving user experience. Flow XO also offers over 100 integrations with popular apps like Salesforce, Google Calendar, and MailChimp, helping you connect to your existing tools effortlessly. Businesses can quickly create customized chatbot personas tailored to sales or support, enabling a smooth and friendly experience for customers.

Features

  • Provide a virtual welcome mat to your business
  • Gather information
  • Answer simple questions
  • Pre-filter leads
  • Live Chat
  • Accept payments via your chatbot
  • Provide light-hearted entertainment

Free Plan & Pricing

Free Tier
Free
Flow XO for Chat
Flow XO for Workflow
100 interactions
2 weeks of logs
5 bots or active flows
Community support
Free Trial
Features in Standard
Paid Plans
Standard ($25 Per Month)
All features
5,000 interactions
15 bots or active flows
5 Team Members
Premium Integrations
AI Assistants
Knowledge Base
3 months of logs
Download all user data
Remove messenger branding
250 monthly AI credits
Priority support
Refund Policy
Flow XO does not offer any kind of partial or full refunds on their subscription.

5 Ratings

[4.2/5]

[4.3/5]

5app.ai Rating

[N/A]

AI Review

[N/A]

**Star rating: 4/5** Flow XO is generally well-regarded for its ease of use and versatility in creating chatbots. Users appreciate its intuitive interface, which allows for quick setup and customization of chatbot flows. The platform offers over 100 direct integrations with various applications, making it suitable for small and medium businesses looking to create customer support chatbots on multiple platforms like websites, Facebook, WhatsApp, SMS, Telegram, and Slack. However, some users note that the interface lacks a visual flow builder, which can make it challenging to manage larger chatbot flows. Additionally, the analytics section is minimal, providing only basic statistics without detailed insights into user interactions. Despite these limitations, Flow XO is praised for its affordability, starting at $25 per month, and its ability to automate routine interactions efficiently, thereby reducing the workload on customer service teams.

Last Fetched Date: November 8, 2024, 1:31 pm
Our Expert's Opinion

[4/5]

Using Flow XO is a good experience overall, especially for those who need a user-friendly chatbot builder without much coding. The platform is flexible, allowing integrations with many popular apps, which makes it great for handling leads and customer support. However, while Flow XO does offer various templates, the customization options can feel a bit limited if you’re used to more advanced platforms. Setting up workflows is straightforward, but some complex tasks require a little workaround, and there’s a learning curve if you’re looking to get very specific behavior from the chatbot. Additionally, while Flow XO supports multiple messaging channels, managing each one can be time-consuming when making changes, as updates don’t always sync across platforms easily. Overall, Flow XO is a solid tool for basic chatbot needs, but it may lack some depth for those who need extensive customization.

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