Summary
| Foundation Year | 2013 |
| Country | 🇮🇳 India |
| Founders | Aakrit Vaish, Swapan Rajdev |
| Tier | Paid |
| Platforms | Web Browsers |
| AI Features | Agent Bot, AI Analytics, AI Chatbot, AI Copilot, Integration, Sales Assistant |
| Pricing From | N/A |
| Support | Yes (Email) |
| Best Used For | Chatbot |
| Affiliate Program | No |
| White Label | No |
| API | No |
Gallery
Description
Features
- Gen-AI Web Q&A
- Gen AI Sales Assistant
- Smart Agent Chat
- Intelligent Analytics
- Conversation Studio
- Instagram Direct
- Google Business Messages
- Facebook Messenger
- SMS
- Web
- Integrations
- Enterprise Security
Free Plan & Pricing
No free plan/trial available for Haptik AI
Refund Policy
5 Ratings
[4.4/5]
[3.3/5]
5app.ai Rating
[N/A]
AI Review
[4.2/5]
Haptik is a reliable and user-friendly conversational AI platform with strong integration capabilities and good customer support. It automates many customer service tasks, helping reduce manual effort and improve response times. Some users find the pricing high and note a learning curve for advanced features, but overall it offers powerful tools for business engagement and is continuously improving.
Sources:- Hr.mcleanco.com, Capterra.com, Www1.infotech.com, G2.com, Getapp.com
Our Expert's Opinion
[4.3/5]
After testing Haptik, I found it to be a well-rounded AI platform that excels in making customer interactions smoother and quicker. The setup is user-friendly, especially for businesses with no tech background, and the pre-built templates save a lot of time. The generative AI features do make responses feel more natural, which is a big plus for customer satisfaction. However, it sometimes struggles with very complex questions, which may need a bit more tweaking for accuracy. Also, the pricing could be a bit steep for smaller businesses. Overall, Haptik stands out for its ease of use and reliable support but could benefit from more customization options and slightly better handling of complex queries.
Videos
User Reviews - 0 reviews
Reviews
Write a ReviewThere are no reviews yet.
