Kore AI

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Summary

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Foundation Year2013
Country🇺🇸 United States
FoundersRaj Koneru
TierFree Trial, Paid
PlatformsAPI, Web Browsers
AI FeaturesAgent Bot, AI Analytics, AI Bots, AI Chatbot, Chat Agent
Pricing From$50 Per Month
SupportYes (Email)
Best Used ForChatbot Service
Affiliate ProgramNo
White LabelNo
APIYes

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Description

Kore.ai is a powerful AI platform that helps businesses of all sizes create intelligent virtual assistants and chatbots for customer service, employee support, and more. With no-code tools, the platform makes it easy to build and manage AI-powered agents for tasks like answering questions, automating workflows, and enhancing productivity. Kore.ai’s solutions are trusted by top global brands across healthcare, finance, retail, and energy, offering customized options like BankAssist and HealthAssist. The platform uses advanced natural language processing with 95% intent recognition accuracy, leading to faster response times, reduced wait times, and impressive cost savings for companies. With pre-built templates, multi-channel integrations, and deep analytics, Kore.ai makes it easy for organizations to improve customer and employee experiences on a global scale.

Features

  • Automation AI
  • Contact Center AI
  • Agent AI
  • GALE
  • Search AI
  • BankAssist
  • RetailAssist
  • HealthAssist
  • HR Assist
  • IT Assist

Free Plan & Pricing

Free Tier
Free Trial
Limited Access
Paid Plans
Essential ($50 Per Month)
Answer Generation
Bring Your Own LLM
FAQs & Knowledge Graph
XO GPT Guardrails & PII Safeguards
Basic Analytics
Email Support
30+ Digital Channels
XO Voice Gateway
Advanced RAG
Advanced ($150 Per Month)
AI Powered Dialog Builder
XO GPT Fine Tuned Models
Adaptive Dialogs
Advanced Analytics
Custom User Roles
Live Chat Support
Botkit SDK
XO Voice Gateway
Advanced RAG
Enterprise
Enterprise Grade Usage Limits
Advanced RAG
Enterprise RAG
Custom Enterprise LLMs
Custom Analytics & API Access
AD Sync, SSO & Cloud Connector
Private Cloud/On-Premise
Enterprise Support
Check Pricing On Kore AI website
Refund Policy
Kore AI does not offer any kind of partial or full refunds on their subscriptions.

5 Ratings

[4.7/5]

[N/A]

5app.ai Rating

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AI Review

[4.3/5]

Kore.ai is a user-friendly and flexible platform that enables quick bot deployment with strong NLP and enterprise-grade security. It integrates well with multiple channels and systems, improving customer interaction automation and operational efficiency. However, it has high pricing and some integration issues with ticketing platforms that can affect customer experience. Support is generally responsive but sometimes slow on fixes.
Sources:- G2.com, Synthflow.ai, Capterra.com, Softwarefinder.com

Last Fetched Date: September 5, 2025, 6:23 am
Our Expert's Opinion

[4/5]

After trying Kore.ai, I found it to be a robust platform with impressive features, especially for building chatbots without needing deep technical skills. The no-code tools and pre-built templates are convenient, and the AI’s high accuracy in understanding user intent is definitely a plus. However, the interface can feel overwhelming for beginners, and setup might be a bit lengthy compared to other chatbot tools. Integrating with certain external systems also took extra time, and the analytics dashboard could be clearer in terms of metrics and insights. Overall, Kore.ai is a solid option if you’re looking for customizable AI chatbots, but be prepared for a learning curve and some setup effort.

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