Signifyd

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Summary

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Foundation Year2011
Country🇺🇸 United States
FoundersRajesh Ramanand and Michael Liberty
TierPaid Only
PlatformsAPI, Web Browsers
AI FeaturesAI Fraud Detection, AI Security
Pricing FromContact for Pricing
SupportYes (Email, Help Center)
Best Used ForE-commerce fraud, chargeback protection, transaction screening
Affiliate ProgramNo
White LabelNo
APIYes

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Signifyd Homepage
Signifyd Solutions
Signifyd Contact
Signifyd Pricing

Description

Signifyd is an AI-powered ecommerce fraud and commerce protection platform designed to help online merchants approve more legitimate transactions while reducing fraud and chargeback losses. Its platform analyzes transaction data, shopper identity, behavioral signals, device information, and its global commerce network to make automated risk decisions. Signifyd’s best-known differentiator is its 100% Financial Guarantee, which can shift approved fraud-related chargeback liability from the merchant to Signifyd. Beyond payment fraud, the platform now covers account protection, return abuse, promotion abuse, chargeback recovery, authorization-rate optimization, and instant refunds. Signifyd says its network recognizes more than 98% of online shoppers across the thousands of merchants connected to its ecosystem. The company was founded in 2011 by Rajesh Ramanand and Michael Liberty, both former PayPal risk professionals, and is headquartered in San Jose, California.

Features

  • AI fraud detection
  • 100% financial guarantee
  • Transaction scoring
  • Shopper identity intelligence
  • Chargeback protection

Free Plan & Pricing

Free Tier

No free plan/trial available for Signifyd
Paid Plans
Custom pricing
Fraud detection, automated decisions, 100% financial guarantee against covered chargebacks
Check Pricing On Signifyd website
Refund Policy
Signifyd uses customized transaction-based agreements; refunds and cancellation terms depend on the applicable merchant contract.

5 Ratings

[4.6/5]

[2.6/5]

5app.ai Rating

[N/A]

AI Review

[4.5/5]

Reviews are mostly positive, with many users praising Signifyd for fraud prevention, chargeback protection, and strong overall ease of use. Some complaints mention high cost, setup complexity, and occasional friction with legitimate orders, but the balance of opinions is favorable.
Sources:- G2.com, Capterra.com

Last Fetched Date: August 31, 2026, 6:43 am
Our Expert's Opinion

[4.6/5]

I found Signifyd particularly useful for e-commerce merchants because it goes beyond simply identifying fraudulent orders and actually connects the risk decision with financial protection. I liked the Financial Guarantee because it gives merchants more confidence when approving borderline orders that might otherwise be manually reviewed or declined. The global commerce network was also impressive because the system can recognize returning shoppers and patterns that aren't visible from one merchant's data alone. I found the Agent Console useful when I wanted to understand the factors behind an order decision, although I would have preferred even more transparency around the underlying model. The main drawback is that pricing is transaction-based and can become significant at higher volumes. Overall, I would recommend Signifyd for established ecommerce businesses where chargebacks and false declines directly affect revenue.

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