Smatbot

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Summary

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Foundation Year2015
Country🇮🇳 India
FoundersSantosh Thota
TierFree Trial, Paid
PlatformsAPI, Web Browsers
AI FeaturesAI Analytics, AI Chatbot, Automated email follow-ups, Bulk WhatsApp messaging, Hybrid chatbot
Pricing FromN/A
SupportYes (Email, Phone)
Best Used ForAI Chatbot
Affiliate ProgramNo
White LabelNo
APIYes

Gallery

smatbot ai app homepage
Smatbot ai app drag and drop
smatbot ai app homepage
Smatbot ai app drag and drop

Description

SmatBot is a smart AI chatbot platform that helps businesses easily acquire, engage, and support customers across websites, WhatsApp, Instagram, Messenger, and more all without coding. With its drag-and-drop builder and ready-made templates, you can launch in minutes and customize every detail. SmatBot offers powerful features like hybrid support (bot + live agent), automated email follow-ups, condition-based conversations, bulk WhatsApp messaging, multilingual bots (including Arabic with RTL support), and even on-premise solutions for high security. Trusted by global brands, SmatBot also integrates seamlessly with your favorite apps, tracks key metrics, and leverages AI & NLP tools like Google Dialogflow and RASA for smarter conversations. Backed by strong customer reviews, it delivers affordable pricing, an easy-to-use dashboard, and a free 14-day trial making it a simple yet powerful way to supercharge customer engagement.

Features

  • No-code drag-and-drop builder
  • Omnichannel support (Website, WhatsApp, Instagram, Messenger, etc.)
  • Hybrid chatbot (Bot + Live Agent)
  • Multilingual capability (50+ languages including Arabic RTL)
  • Automated email follow-ups
  • Bulk WhatsApp messaging
  • AI & NLP integration (Dialogflow, RASA, NeuralSpace)
  • Analytics & reporting tools

Free Plan & Pricing

Free Tier
Free Trial (14 Days)
Limited Access
Paid Plans
Plan
Smatbot did not provided any information about their pricing plans. To know more contact Smatbot.
Check Pricing On Smatbot website
Refund Policy
Smatbot does not offer any kind of partial or full refunds on their subscriptions.

5 Ratings

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5app.ai Rating

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AI Review

[4.5/5]

SmatBot is easy to use with many features like live chat, CRM, and multi-language support. It helps save time and increases customer satisfaction with good support and affordable pricing. Some users mention minor issues with UI and occasional bugs but overall find it valuable and efficient.
Sources:- Softwareadvice.com, Capterra.com, G2.com

Last Fetched Date: September 5, 2025, 6:23 am
Our Expert's Opinion

[4/5]

I tried SmatBot after using other chatbot platforms, and my experience was mixed. I really liked how easy it was to set up with the drag-and-drop builder and how it worked across many channels like WhatsApp and websites. The dashboard is clean, and the analytics helped me track conversations well. But sometimes the bot felt less flexible compared to other tools, especially when I wanted more complex flows or deeper customizations without coding. The bulk messaging and multilingual support are useful, yet the integration process with some apps took more effort than I expected. Overall, SmatBot is good for quick setup and basic to medium needs, but if you need very advanced automation, you might feel a few limits.

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