Summary

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Foundation Year2015
Country🇮🇱 Israel
FoundersHenri Ben Ezra, Avi Ben Ezra
TierFreemium, Paid
PlatformsAPI, Web Browsers
AI FeaturesAgent Bot, AI Chatbot, AI Speech to Text, AI Text to Speech, Integration
Pricing From$99 Per Month
SupportYes
Best Used ForChat Support With Chatbot
Affiliate ProgramNo
White LabelNo
APIYes

Description

SnatchBot is a powerful and easy-to-use chatbot platform that helps businesses and developers create smart chatbots for any purpose, all without needing coding skills. It offers a complete set of tools for building, testing, deploying, and managing bots across multiple messaging channels like WhatsApp, Facebook Messenger, Slack, and more. With features like Natural Language Processing (NLP), voice recognition, and Robotic Process Automation (RPA), SnatchBot lets you create bots that feel human, helping customers with everything from answering questions to booking appointments. Plus, the platform has a free plan, giving you access to its Bot Store with various templates to get started quickly!

Features

  • Natural Language Processing (NLP)
  • Machine Learning (ML)
  • Voice Recognition
  • Robotic Process Automation (RPA)
  • Text-to-Speech
  • Speech-to-Text
  • Multi-Channel Deployment
  • Bot Store with Templates
  • Advanced Analytics
  • Live Chat Integration

Free Plan & Pricing

Free Tier
Free
Limit of messages: 2000 per account
Access to all basic features
Broadcast
NLP (Custom & Pretrained models)
TTS/STT
Live Chat
Export Chat
Detailed Reports (export in XLS, JSON)
All channels
SnatchBot Store
SnatchBot branding
Access to community help center
Paid Plans
Starter ($99 Per Month)
Limit of messages (10k)
Cost per message ($0.0099)
Customize Bot design
Remove SnatchBot branding
Premium customer support
Advanced analytics
Premium plugins
Premium interaction features
Translation Interaction
Maps Interaction
Share/Request Location
Team ($199 Per Month)
Limit of messages (25k)
Cost per message ($0.0080)
Customize Bot design
Remove SnatchBot branding
Premium customer support
Advanced analytics
Premium plugins
Premium interaction features
Translation Interaction
Maps Interaction
Share/Request Location
Business ($499 Per Month)
Limit of messages (75k)
Cost per message ($0.0060)
Customize Bot design
Remove SnatchBot branding
Premium customer support
Advanced analytics
Premium plugins
Premium interaction features
Translation Interaction
Maps Interaction
Share/Request Location
Enterprise
Limit of messages (Unlimited)
Cost per message
Customize Bot design
Remove SnatchBot branding
Premium customer support
Advanced analytics
Premium plugins
Premium interaction features
Translation Interaction
Maps Interaction
Share/Request Location
Refund Policy
ChatBot offers 30 days refund policy on their subscriptions.

5 Ratings

[4.7/5]

[3.2/5]

5app.ai Rating

[N/A]

AI Review

[N/A]

**Star rating: 4/5** SnatchBot is generally well-regarded for its ease of use and comprehensive features. Users praise its intuitive drag-and-drop interface, which requires no coding skills, making it accessible to beginners. The platform supports multiple channels, including Facebook Messenger, WhatsApp, and Slack, allowing businesses to connect with customers across various platforms. However, some users note that the interface can be challenging to navigate at first, and there are occasional issues with AI misinterpretation. Despite these minor drawbacks, SnatchBot's robust administrative features, enterprise-grade security, and cost-effective pricing plans make it a popular choice for businesses looking to enhance their customer interactions. Overall, it is a solid option for those seeking a user-friendly and versatile chatbot solution.

Last Fetched Date: November 6, 2024, 1:14 pm
Our Expert's Opinion

[4.7/5]

After trying SnatchBot, it’s clear that the platform is designed to make chatbot building simple, which is great for beginners. The drag-and-drop setup and easy-to-use templates mean you can get started fast, even without coding skills. However, while it’s rich in features like NLP and voice recognition, some options feel a bit basic if you’re experienced with other advanced chatbot builders. The platform sometimes feels limited for customizing complex workflows, and loading speeds could improve. That said, the multi-channel integration is a big plus, and the free plan offers a lot for anyone just starting. Overall, it's a strong choice, especially if you're new to chatbot development.

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