Summary

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Foundation Year2014
CountrySwitzerland
FoundersPiergiorgio Vittori
TierPaid Only
PlatformsWeb Browsers
AI FeaturesAI Voice Assistant, Speech Analysis, Virtual Assistants
Pricing FromN/A
SupportYes
Best Used ForAI Voice Assistant
Affiliate ProgramNo
White LabelNo
APINo

Description

Spitch is a global leader in conversational AI, offering innovative tools like virtual assistants, speech analytics, voice biometrics, and knowledge bases to improve customer and employee support. Their platform operates across multiple channels—voice, chat, messengers, video, and social media—helping businesses automate services, reduce costs, and enhance customer experience. Spitch’s low-code, no-code solutions are fast to deploy and highly customizable, making them a perfect fit for industries like banking, healthcare, retail, and more. Trusted by market leaders, Spitch helps businesses analyze conversations, improve sales, and deliver 24/7 high-quality service with cutting-edge AI technology.

Features

  • Virtual Assistants
  • Speech Analytics
  • Voice Biometrics
  • Knowledge Base
  • Chat Platform
  • Agent Assistant Suite

Free Plan & Pricing

Free Tier

No free plan/trial available for Spitch
Paid Plans
Plan
Spitch did not provided any information about their paid plans. To know more contact Spitch.
Refund Policy
Spitch did not provided any information about their refund policy.

5 Ratings

[N/A]

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5app.ai Rating

[N/A]

AI Review

[4.6/5]

Spitch.ai has received positive reviews from customers and industry experts. The platform is praised for its efficient call routing, reduction in waiting times, and improvement in customer experience. Users appreciate the advanced toolsets and quick solution delivery, which allow for easy integration and customization. The company's conversational AI suite, including voice biometrics and knowledge base, is particularly highlighted for its ability to automate customer support services, reduce human effort, and enhance overall efficiency. While some users mention that the platform's ecosystem could be improved, the overall feedback suggests that Spitch.ai is a reliable and innovative solution for businesses looking to enhance their customer service and operational efficiency[1][3][5].

Last Fetched Date: December 23, 2024, 1:00 pm
Our Expert's Opinion

[4.6/5]

After using Spitch, I found it very effective for automating customer service and analyzing conversations. The voice recognition is fast and accurate, and the platform is easy to set up, even with little technical knowledge. However, I noticed that some advanced features, like customization, can take time to fully understand. While the solutions are powerful, they might feel overwhelming for smaller businesses or teams with limited resources. The free tools are helpful, but deeper functionality often needs upgrades. Overall, Spitch is a strong option for businesses looking for reliable conversational AI, but it works best for those ready to invest time and effort into maximizing its potential.

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