Summary
| Foundation Year | 2018 |
| Country | 🇫🇷 France |
| Founders | Alexandre Magnin & Alexandre Colin |
| Tier | Paid |
| Platforms | API, Web Browsers |
| AI Features | AI Knowledge Base, Document AI, Document AI Processing, Document Editor |
| Pricing From | Contact for Pricing |
| Support | |
| Best Used For | AI Knowledge Base |
| Affiliate Program | No |
| White Label | No |
| API | Yes |
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Description
Features
- AI Knowledge Search
- Interactive Guides
- Step-by-Step Workflows
- AI Content Recommendations
- Customer Self-Service Portal
- Internal Knowledge Base
- Analytics Dashboard
- Conditional Logic Guides
- API Integration
- Multi-language Support
Free Plan & Pricing
No free plan/trial available for Stonly
Paid plan available for Stonly
Refund Policy
5 Ratings
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5app.ai Rating
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AI Review
[4.7/5]
Stonly has very strong web reviews overall. Users praise its easy no-code editor, helpful support, and good results for ticket deflection, with G2 showing a 4.8/5 rating and many five-star reviews.
Sources:- Checkthat.ai, Firstsales.io, Skywork.ai
Our Expert's Opinion
[4.8/5]
After using Stonly, it stands out because of its interactive approach to knowledge management. Instead of presenting long documentation pages, it guides users through personalized step-by-step instructions based on their responses. The AI-powered search makes finding answers quick, while analytics help identify where users struggle. The platform is especially useful for customer support and onboarding. However, organizations with simple documentation needs may find some advanced workflow features more than they require. Overall, Stonly is an excellent knowledge management solution for businesses focused on customer success.
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