UChat is a simple and powerful no-code chatbot platform that helps businesses automate customer chats, sales, and support without any technical skills. You can use its visual drag-and-drop builder to create smart AI chatbots that work 24/7 on more than 12 messaging channels like WhatsApp, Instagram, Messenger, SMS, and web chat with one setup. These bots can answer questions, collect leads, recover carts, and even hand complex chats to real people when needed. UChat makes it easy to engage customers everywhere, save time, and grow sales without writing a single line of code.
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Summary
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| Foundation Year | 2019 |
| Country | 🇦🇺 Australia |
| Founders | Joyce Lin, Peter Liu, Matthew Miao |
| Tier | Free Trial, Freemium, Paid |
| Platforms | Android App, iOS App, Web Browsers |
| AI Features | AI Agent, AI agent builder, AI Chatbot, AI Lead Generation, Social Media Analytics, Social Media Management |
| Pricing From | $29 Per Month |
| Support | Yes (Email, Chat) |
| Best Used For | AI Agent and Automation, AI Lead Generation, AI Social Media Management, AI Chatbot |
| Affiliate Program | No |
| White Label | Yes |
| API | No |
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Description
Features
- Omni-channel support (multi-platform messaging)
- Visual drag-and-drop flow builder
- AI-powered chatbot automation
- Live chat with human handoff
- Unified inbox & ticketing system
- E-commerce automation (cart recovery & sales)
- SMS & voice message integration
- Third-party tool integrations (CRM, payments, email, etc.)
- Mobile app support
- Whitelabel/partner plan options
Free Plan & Pricing
Free Tier
Free
1 bot (omni channel enabled)
200 bot users included
Free forever
No credit card required
Free Trial (14 Days)
All pro features
Paid Plans
Pro ($29 Per Month)
1 bot included, access omni channel
1000 bot users included
5 members included
Unlimited automations
Unlimited conversations
Auto scaling
Access all PRO features
Partner Plan ($299 Per Month)
Full white label
Your own domain/brand
Your own pricing & keep 100% profit
Full customization
Priority & live chat support
Easy billing & onboarding automation
Refund Policy
Uchat offers 14 days refund policy on their subscriptions.
5 Ratings
[4.8/5]
[N/A]
5app.ai Rating
[N/A]
AI Review
[4.8/5]
UChat is a highly-rated omnichannel chatbot platform praised for its intuitive visual flow builder, ease of use, and powerful automation capabilities across multiple messaging platforms like WhatsApp, Facebook Messenger, and Telegram. Users appreciate its comprehensive features, excellent customer support, and flexible integration options. Some users note a steep initial learning curve and occasional server resource limits, but overall satisfaction is very high with strong recommendations from the business community.
Sources:- Capterra.com, Appsumo.com, Softwareadvice.com, G2.com, Blog.uchat.au, G2.com
Our Expert's Opinion
[4.8/5]
After using UChat and testing it alongside other chatbot builders, I think it is a very powerful and flexible tool for automating customer chats and managing messages across many platforms, and the omnichannel support and drag-and-drop builder really stand out compared to older platforms. Many users say it feels easy to use and saves time, especially for small business automations, and the team adds new features often. Still, it is not perfect the interface can feel a bit overwhelming at first, the design and mobile app could be better, and some people have complained about waiting for new functions or getting slower support at times. Overall, it’s a strong option but not the easiest tool for complete beginners or those who expect everything to be perfect right away.
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