Summary
| Foundation Year | 2023 |
| Country | N/A |
| Founders | No founders listed |
| Tier | 100% Free, Paid |
| Platforms | Web Browsers |
| AI Features | AI Chatbot, AI Content Training, Behavioral Settings, Email Customization, Engagement Tracking, Omni-Channel Inbox, SEO Settings, Shared Inbox, Ticketing System, Workload Management |
| Pricing From | $19 Per Month |
| Support | Yes (Email) |
| Best Used For | AI Chatbot |
| Affiliate Program | Yes |
| White Label | No |
| API | No |
Gallery
Description
Features
- Shared Inbox
- Live Chat (Messenger)
- Ticketing System
- Knowledge Base
- AI Assistant (Aura)
- News Center
- CRM
- Help Center Customization
- Workload Management
- AI and Human Support
- Lead Generation
- Custom Attributes
- Multilingual Support (45+ languages)
- Behavioral Settings
- Email Integration
- Consent Forms
- Teammate Management
- Auto Close Conversations
- Omni-Channel Inbox
- Email Customization
- Advanced Branding Options
- AI Content Training
- SEO Settings
- Customizable Widgets
- Multiple Content Sources
- Custom Objects
- JavaScript API
- Emoji Support (1880+ Emojis)
- Geo IP Tracking
- Sentiment Tracking
- Unlimited History
- Engagement Tracking
- Ban/Unban Visitors
- Agent Alerts
- File Transfer
- Tags
- Secure Encryption
- Visitor Information Management
Free Plan & Pricing
Refund Policy
5 Ratings
[5/5]
[N/A]
5app.ai Rating
[4/5]
AI Review
[4.2/5]
Web2Chat.ai offers enhanced customer engagement with real-time AI chatbots that are customizable and provide detailed analytics. Users praise its great customer support but note it can be somewhat costly.
Sources:- Web2chat.tenereteam.com, G2.com, Groupify.ai
Our Expert's Opinion
[4/5]
After trying Web2Chat, I think it’s a really useful tool for small teams, especially because it gives many features for free. Setting it up was fast, and the live chat and AI bot worked well most of the time. I liked that I could train the bot with my own content and talk to users in different languages. But some parts felt a bit too basic compared to bigger tools like Intercom or Zendesk, especially the design options and deeper CRM features. Also, the AI sometimes gave strange answers if the content wasn’t trained right. Still, for a free tool, it does a lot and is great for startups who are just getting started.
Roy Chapman
Web2Chat is a useful tool for real-time customer support and lead capture. The AI chatbot helps answer common questions quickly, and it works well across different languages. Integration with websites is simple, and the knowledge base is a nice addition for self-service. Sometimes the automated responses could be a bit more accurate, but overall it improves customer communication efficiently.