Zoko AI

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Summary

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Foundation Year2021
Country🇮🇳 India
FoundersArjun V and Aromal Sivadasan
TierPaid Only
PlatformsWeb Browsers
AI FeaturesAI Chatbot, AI Marketing Agents, AI Marketing AUtomation, AI Marketing Hub
Pricing From$49/month
SupportYes (Email, Help Center)
Best Used ForD2C ecommerce, Shopify stores, WhatsApp sales, cart recovery
Affiliate ProgramNo
White LabelNo
APINo

Description

Zoko is a WhatsApp-first conversational commerce platform designed mainly for D2C and Shopify businesses that want to sell, market, and support customers directly through WhatsApp. It combines WhatsApp broadcasts, product catalogs, payments, shared inboxes, customer segmentation, automated flows, abandoned-cart recovery, COD confirmation, order notifications, and AI agents. Its Shopify integration is a major part of the product, allowing merchants to synchronize products and orders and use WhatsApp throughout the customer journey. Zoko also provides automation flows for reviews, reorders, upsells, COD verification, and order updates. Its newer AI agents can answer FAQs, track orders, and help customers place orders. Zoko was founded in 2020/2021 in Bengaluru by Arjun V and Aromal Sivadasan and participated in Y Combinator’s Winter 2021 batch

Features

  • WhatsApp broadcasts
  • Shopify integration
  • WhatsApp catalog
  • WhatsApp payments
  • Abandoned-cart recovery

Free Plan & Pricing

Free Tier

No free plan/trial available for Zoko AI
Paid Plans
$49/month
Broadcasts, catalog, chat widget, tags, segments, basic analytics
$79/month
5K conversations, 5 agents, advanced WhatsApp commerce
$139/month
100K conversations, 10 agents, API/webhooks, analytics
$499/month
5M conversations, 30 agents, advanced analytics and automation
Refund Policy
Zoko provides a 7-day free trial, while subscription and wallet charges are generally non-refundable after payment.

5 Ratings

[4.5/5]

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5app.ai Rating

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AI Review

[4.7/5]

Zoko gets mostly strong reviews from users, especially for WhatsApp marketing, Shopify integration, automation, and helpful support. Most feedback is positive, with a few complaints about onboarding, pricing, and setup complexity.
Sources:- Apps.shopify.com, G2.com

Last Fetched Date: September 2, 2026, 2:27 pm
Our Expert's Opinion

[4.9/5]

I found Zoko particularly strong for Shopify and D2C brands that want WhatsApp to become part of the actual purchasing journey. I liked the combination of catalogs, payments, broadcasts, cart recovery, order notifications, and automation because it goes beyond basic messaging. The prebuilt ecommerce flows were especially useful because they reduce the amount of work required to create common customer journeys. I also liked the AI agents for repetitive questions and order tracking. The main concern I noticed is that Zoko's pricing can become more complicated once WhatsApp fees, flows, agents, and usage are added. Overall, I would recommend Zoko strongly for Shopify-first D2C brands

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