Summary
| Foundation Year | 2017 |
| Country | 🇺🇸 United States |
| Founders | Muddu Sudhakar, Christos Tryfonas |
| Tier | Paid Only |
| Platforms | Web Browsers |
| AI Features | AI Copilot, AI Voice Assistant, AI Voice Bot, Generative AI, Integration |
| Pricing From | N/A |
| Support | Yes |
| Best Used For | AI Voice Assistant |
| Affiliate Program | No |
| White Label | No |
| API | No |
Gallery
Description
Features
- AiseraGPT
- AI Copilot
- AI Search
- Agent Assist
- AI Voice Bot
- Gen AI Platform
- AI Service Desk
- AI Customer Service
- AIOps
Free Plan & Pricing
No free plan/trial available for Aisera’s AI Voice Assistant
Refund Policy
5 Ratings
[4.5/5]
[N/A]
5app.ai Rating
[4/5]
AI Review
[4.3/5]
Aisera is a reliable AI platform that automates IT support and customer service tasks, reducing workload and improving response times. Users appreciate its integrations, real-time support, and ability to handle repetitive requests which enhances team efficiency. Some find setup and advanced reporting challenging, and pricing may be high for smaller companies.
Sources:- G2.com, G2.com, Aisera.com
Our Expert's Opinion
[4/5]
After trying Aisera's AI Voice Assistant, I found it to be very helpful for handling simple questions and saving time. It has a natural voice and works well in multiple languages, which is great. However, compared to similar apps I've used, it sometimes struggled with more complicated requests and needed to transfer to a live agent sooner than expected. The integration with other channels like SMS is a nice feature, but setting it up felt a bit tricky. Overall, it’s a solid tool for basic tasks, but there’s room for improvement in handling complex situations and making setup easier.



Jack Chow
Aisera’s AI Voice Assistant is very helpful in automating tasks and providing support across different departments. It integrates well with other AI systems and works 24/7 in multiple languages. However, the setup can be complicated and the pricing is not very clear, which made it a bit challenging for us to manage.