Summary
| Foundation Year | 2015 |
| Country | 🇺🇸 United States |
| Founders | Dmitry Dumik, Artem Ptashnik |
| Tier | Free Trial, Paid |
| Platforms | Android App, API, iOS App, Web Browsers |
| AI Features | Agent Bot, AI Chatbot, AI Lead Generation, Chat Agent, Integration |
| Pricing From | $10.07 Per Month |
| Support | Yes |
| Best Used For | AI Chatbot Service, AI Chatbot Building |
| Affiliate Program | No |
| White Label | No |
| API | Yes |
Gallery
Description
Features
- AI-powered chatbots
- Drag-and-drop flow builder
- Pre-built templates
- Integrations with tools like Google Sheets, Shopify, and ChatGPT
- Customizable design
- Analytics and insights
- Live chat with shared inbox and mobile app
- Audience segmentation
- A/B testing
- Re-engagement messages
- Support for multiple channels
Free Plan & Pricing
Refund Policy
5 Ratings
[4.5/5]
[3/5]
5app.ai Rating
[4/5]
AI Review
[4/5]
Chatfuel is easy to use, especially for beginners and small businesses, with a drag-and-drop interface for creating simple chatbots mainly on Facebook Messenger and Instagram. It is affordable and great for prototyping and basic automation. However, it lacks advanced AI features, and pricing can increase unexpectedly due to subscriber-based billing. Documentation and flexibility for complex bots could improve.
Sources:- Selecthub.com, G2.com, Capterra.com, Hr.mcleanco.com, Chatbots.org
Our Expert's Opinion
[4/5]
After trying Chatfuel, I found it to be a solid choice for building chatbots, especially with its simple drag-and-drop builder and useful templates. It connects well with other tools like Google Sheets and Shopify, which helps streamline work. However, I noticed the customization options can feel a bit limited compared to other apps, and it took a little time to get used to the interface. The AI does a good job with customer interactions, but sometimes it misses on complex queries, which may need manual tweaking. Overall, Chatfuel is reliable and user-friendly, but there's room for improvement in flexibility and advanced AI handling.
Sila Avdieienko
Chatfuel is a really useful tool for creating chatbots. It’s easy to set up and has a lot of features like keyword detection and personalization. The interface is clean and simple, making it easy to use even without much experience in chatbot development. It integrates well with platforms like Facebook and Instagram, which is great for automating business communications.