Flow XO

Our Expert's Opinion

Using Flow XO is a good experience overall, especially for those who need a user-friendly chatbot builder without much coding. The platform is flexible, allowing integrations with many popular apps, which makes it great for handling leads and customer support. However, while Flow XO does offer various templates, the customization options can feel a bit limited if you’re used to more advanced platforms. Setting up workflows is straightforward, but some complex tasks require a little workaround, and there’s a learning curve if you’re looking to get very specific behavior from the chatbot. Additionally, while Flow XO supports multiple messaging channels, managing each one can be time-consuming when making changes, as updates don’t always sync across platforms easily. Overall, Flow XO is a solid tool for basic chatbot needs, but it may lack some depth for those who need extensive customization.