Haptik

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Summary

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Foundation Year2013
Country🇮🇳 India
FoundersAakrit Vaish, Swapan Rajdev
TierPaid
PlatformsWeb Browsers
AI FeaturesAI Analytics, AI Chatbot, Chat Agent, Integration, Sales Assistant
Pricing FromN/A
SupportYes (Email)
Best Used ForChatbot
Affiliate ProgramNo
White LabelNo
APINo

Gallery

Haptik AI App Homepage
Haptick AI App Model
Haptik AI App Chat Analytics
Haptik AI App Chat
Haptik AI App Intelligent Analytics

Description

Haptik is a top AI chatbot platform trusted by over 500 brands to boost business efficiency with generative AI. It helps companies create powerful AI assistants that work across marketing, support, and operations to improve customer satisfaction, reduce costs, and speed up service. With products like Gen AI Q&A, Agent Co-pilot, and WhatsApp CRM, Haptik makes building customized, accurate, and secure chatbots simple and fast. Known for its advanced features like high accuracy, data security, and cost optimization, Haptik has helped brands achieve impressive results like a 99% faster response time and 125% improvement in customer satisfaction scores.

Features

  • Gen-AI Web Q&A
  • Gen AI Sales Assistant
  • Smart Agent Chat
  • Intelligent Analytics
  • Conversation Studio
  • WhatsApp
  • Instagram Direct
  • Google Business Messages
  • Facebook Messenger
  • SMS
  • Web
  • Integrations
  • Enterprise Security

Free Plan & Pricing

Free Tier

No free plan/trial available for Haptik
Paid Plans
Plan
Haptip did not provided any information about their pricing plans. To know more contact Haptik.
Check Pricing On Haptik website
Refund Policy
Haptik did not provided enough information about their refund policy.

5 Ratings

[4.4/5]

[3.3/5]

5app.ai Rating

[5/5]

AI Review

[4.4/5]

**** Haptik is a highly rated conversational AI platform that offers a seamless and intuitive user experience. Users praise its ease of use, with many noting that the UI is very intuitive and makes it easy to design and manage bots. The platform supports over 100 languages, allowing businesses to engage with a global audience effectively. Key features include advanced NLP, AI recommendations, and real-time analytics, which provide valuable insights into user queries and bot performance. While some users mention that the customization support is limited, the overall support provided by the Haptik team is highly appreciated. With its robust security compliance, scalable architecture, and comprehensive integration ecosystem, Haptik stands out as a powerful tool for businesses looking to enhance their customer experience and drive growth. Overall, users find Haptik to be reliable, innovative, and effective in managing customer interactions.

Last Fetched Date: November 5, 2024, 8:45 am
Our Expert's Opinion

[4.3/5]

After testing Haptik, I found it to be a well-rounded AI platform that excels in making customer interactions smoother and quicker. The setup is user-friendly, especially for businesses with no tech background, and the pre-built templates save a lot of time. The generative AI features do make responses feel more natural, which is a big plus for customer satisfaction. However, it sometimes struggles with very complex questions, which may need a bit more tweaking for accuracy. Also, the pricing could be a bit steep for smaller businesses. Overall, Haptik stands out for its ease of use and reliable support but could benefit from more customization options and slightly better handling of complex queries.

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User Reviews - 1 review

Overall Rating: 5

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