Summary

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Foundation Year2012
Country🇦🇷 Argentina
FoundersMartín Frascaroli
TierPaid
PlatformsWeb Browsers
AI FeaturesAgent Bot, AI Chatbot, Appointment Scheduling, Conversational AI, Human Bot, Integration
Pricing FromN/A
SupportYes
Best Used ForChatbot Assistance
Affiliate ProgramNo
White LabelNo
APINo

Description

Aivo offers a powerful, AI-powered conversational platform designed to transform customer service for businesses across industries like banking, retail, and telecom. With Aivo, companies can automate customer interactions on WhatsApp, Facebook, Instagram, and more, creating smooth and efficient experiences that are available 24/7. Their tools, like AgentBot, handle customer questions naturally, while Engage helps businesses send out offers and updates without coding. The latest integration of Generative AI takes these interactions further, providing smart, unique responses for each customer. Big names in the industry are already using Aivo to improve response times, cut call center demand, and boost customer satisfaction.

Features

  • AgentBot
  • Live
  • Engage
  • Studio
  • Voice
  • Help
  • Video Conversational AI
  • Appointment Scheduling

Free Plan & Pricing

Free Tier

No free plan/trial available for Aivo
Paid Plans
Paid
Aivo did not provided any information about their pricing. Contact Aivo to know more.
Refund Policy
Aivo did not provided enough information about their refund policy.

5 Ratings

[4.5/5]

[3.7/5]

5app.ai Rating

[5/5]

AI Review

[4.3/5]

**** Aivo has generally positive reviews across various platforms. On G2, Aivo is ranked as a Leader in the Chatbots category with a score of 4.5 out of 5, indicating high customer satisfaction and market presence. Users praise Aivo for its ease of use, effective implementation, and high-quality support. However, some reviews on Capterra mention the initial setup process can be complex, but overall, users find Aivo's solutions efficient and helpful in improving customer experience. Employee reviews on Glassdoor show an overall rating of 3.9 out of 5, with many employees recommending the company, highlighting its supportive work environment and commitment to customer service. Overall, Aivo is recognized for its strong customer service and AI-driven solutions, making it a reliable choice for companies seeking to enhance their customer interactions.

Last Fetched Date: November 5, 2024, 2:12 pm
Our Expert's Opinion

[4.2/5]

After testing Aivo, I found it offers a strong, easy-to-use solution for customer service with AI, especially with features like AgentBot for automated conversations and Engage for WhatsApp campaigns. It’s impressive how smoothly Aivo handles multiple channels, so customer queries come through in one place, which saves a lot of time. However, I noticed that setup can be complex for new users, as it requires some technical knowledge, especially with their Studio tool for custom integrations. Additionally, while the generative AI responses are helpful, they sometimes feel a bit too scripted. Overall, it’s a solid platform, but a bit more flexibility and ease for beginners would make it even better.

Videos

User Reviews - 1 review

Overall Rating: 5

Reviews

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